Privacy Policy

This is our privacy policy for the collection, use, and disclosure of any personal information you may share with us through the use of our website.


Who we are

Conlumina is a digital marketing agency in Berlin. Our website address is: https://conlumina.com

 

About this policy

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. This Privacy Policy applies to the information that we obtain through your use of our website including our Client Portal and any other subdomains.

 

What we collect and receive

In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the website, that may include:

Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.

Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognise and stop any misuse.

Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Create an account — when you sign up for content or offers on our website, or sign up for an account on our Client Portal, we may ask you to provide us with information such as your name, email address and details about your organisation. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for.

 

Opt-out of website tracking

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

 

Security

We value your trust in providing us your personal information, and are committed to protecting it. We do not share your personal information with any third-party company. However, no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

Retention of data

We will retain and use your information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights. We also collect and maintain aggregated, anonymised or pseudonymised information which we may retain indefinitely to protect the safety and security of our website, improve our services or comply with legal obligations.

 

Your rights

You have the right to be informed of any personal data we hold about you, including any data you have provided to us. You can also request that we correct, erase or restrict the processing of any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise any of the rights mentioned in this Privacy Policy, you may contact our support team: hello@conlumina.com. In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

 

Links to other sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to also review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children's privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

Privacy Policy changes

Any changes to our Privacy Policy will be posted on this page. We therefore advise you to review this page periodically. Any changes to the policy will be effective immediately, after they have been posted on this page.

 

More information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@conlumina.com.

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